Our expert business consulting services, including support from Maestro Assist and our Maestro Assist virtual Assistant, are designed to help you understand how to start your business and elevate it to the next level.

Scope of Work

HR & Compliance Retainer

Ongoing monthly support keeping your people, contracts, and statutory obligations in order.

1. Overview

The HR & Compliance Retainer is a monthly engagement that gives your business a dedicated HR & compliance partner. We handle day-to-day employee documentation, statutory submissions, policy maintenance, and act as your first point of contact for labour matters — so you can focus on running the business.

2. Services Included

  • Drafting and review of employment contracts (LRA & BCEA compliant)
  • HR policy pack — disciplinary code, leave, grievance, social media, POPIA
  • Onboarding & offboarding documentation
  • Disciplinary & grievance advisory (telephonic + email)
  • CCMA case preparation & representation (per tier — see below)
  • Employment Equity (EE) reporting & submissions
  • Skills Development reporting (WSP / ATR)
  • UIF, COIDA & Department of Labour compliance support
  • Monthly HR health-check report
  • Update of contracts & policies as legislation changes

3. Retainer Tiers

Small Business

R950 / month

Up to 5 employees · contracts, policies, telephonic advisory

Medium Business

R2,500 / month

Up to 20 employees · all of the above + EE/WSP submissions

Intermediate

R6,500 / month

Up to 50 employees · CCMA representation included (capped)

4. Service Levels

  • Initial response to email/WhatsApp queries within 1 business day
  • Drafting of standard contracts within 3 business days
  • Disciplinary advisory call within 24 hours of request
  • Monthly check-in meeting (virtual)

5. Exclusions

  • Labour Court representation
  • Bargaining council disputes outside scope
  • Payroll processing (available as add-on under Accounting retainer)
  • Travel costs for on-site CCMA appearances outside Gauteng

6. Terms

  • Minimum engagement: 6 months
  • Billed monthly in advance via debit order or EFT
  • 30-day notice period after the initial 6 months
  • All work governed by our standard Master Services Agreement